Artillery Depot Shipping Policy

Artillery Depot strives to get all orders out within 24 hours. Sometimes there may be unforeseen circumstances such as a delay with the manufacturer or distributor, there may be weather delays depending on where the shipment is coming from, customer satisfaction is our #1 goal.

  • Please allow 2-3 days from time of purchase to receive notification of shipment.
  • Artillery Depot fully insures every package that ships. These shipping costs are integrated into your shipping costs at time of checkout.
  • ALL orders over $1000.00 requires a person over 18 years of age to sign.
  • ALL Firearms, Optics, Night vision and Ammunition require a person over 18 years of age to sign. Due to the nature of these items no waiver of signature is possible.
  • ALL firearms must be shipped to a Federal Firearms Dealer (FFL). It is the responsibility of the customer to provide Artillery Depot with this FFL information. These Items will not be shipped until this information is received. FFL Information can be sent to sales@artillerydepot.com
  • Large and/or Unique shaped items may be subject to higher shipping rates.

Note:

  • No ground shipping to Alaska or Hawaii
  • Artillery Depot will not accept Firearm transfers without authorization. All transfers without authorization will be returned to the FFL Dealer.

Free Shipping Policy:

Free shipping applies to all items that exceed $250.00 at the time of purchase. This excludes: Firearms, Ammo, clearance/discounted items.

Shipping Ammunition:

All Ammo must be shipped via ground service and will not be shipped outside of the continental United States.

Shipping Handguns:

All handguns must be shipped via Air Service to an FFL and require an Adult Signature.

Returns:

Please carefully inspect your merchandise immediately upon receiving. All manufacturer warranties will apply. If you are not pleased with your purchase, call us within 30 days of receiving your item for a return authorization number and we will gladly accept back new items (returned in the exact condition in which the item was received) minus a 15% restocking fee. An item is considered new if it is returned with all manuals, included accessories, and original packaging. If your item has been mounted or attached, the item is subject to a higher percentage restocking fee as it is no longer considered new. If you have attached items to your newly purchased gun, it will no longer be considered new and will be returned for less than the original price. All refunds will be processed in the same manner as original payment was received. Refunds could take up to 10 business days depending on your financial institution. Firearms, Optics and Ammo are all non-refundable. When preparing a “return”, please ensure you have all of the following items in the package:

  • Item being returned
  • Associated accessories that were included
  • All manuals
  • Original packaging
  • Completed Return Form

Fraud Protection:

All Credit Cards purchases MUST completely match the billing address designated by the credit card company. If the Shipping address is different from the billing address, we may contact you for further verification prior to shipping. We apologize for any inconvenience, but we strive to protect our customers from fraudulent purchases.

Storage Fees:

  • Storage fees for items: $3.50/per day
  • Items not picked up after notification of arrival & completion: $5.00 per day unless previous discussed with management